Skip to content
ELLIØT
Cart
Shop

Terms of purchase

Last updated 2026-10-11. These terms apply when you buy from the ELLIØT shop at this website.

1. Seller

Sonic Seed Investments AB, org. no. 559429-7227
Tärnkobbsvägen 12, 139 53 Värmdö, Sweden
support@elliotofficialmusic.com

Sonic Seed Investments AB manages ELLIØT and runs this shop. Questions about an order: email us and include your order number.

2. Your order

You order by putting items in the cart and paying in the checkout. The purchase agreement is made when the payment has gone through and you see the confirmation page. You also get an order confirmation by email. You must be at least 18 years old, or have a guardian's permission, to buy.

If an item turns out to be out of stock after you paid, we tell you as soon as possible and refund it in full.

3. Prices and payment

All prices are in Swedish kronor (SEK) and include 25 % VAT. Shipping is added in the cart and checkout before you pay. Payment is handled by Stripe; the available methods (such as card) are shown in the checkout. We never see or store your card details.

4. Shipping and delivery

  • Sweden: 49 kr, free for orders from 500 kr. PostNord, tracked, delivered to your mailbox, usually 1–4 working days after we send it.
  • Other EU countries: 99 kr. PostNord, tracked, usually 3–7 working days after we send it.

We pack and send orders ourselves, normally within a few working days. You get an email with a tracking number when your order is on its way. We only ship within the EU. If a delivery is delayed by more than 30 days from your order, you may cancel it and get a full refund.

5. Right of withdrawal (14 days)

You have the right to change your mind and return the goods within 14 days from the day you received them, without giving a reason.

How to do it

  • Tell us within the 14 days by emailing support@elliotofficialmusic.com with your order number. You can use the form below, but you don't have to.
  • Send the goods back to us without undue delay, and no later than 14 days after you told us.
  • Return address:
    Tärnkobbsvägen 12, 139 53 Värmdö, Sweden

Refund

We refund what you paid, including the original standard shipping cost, within 14 days of receiving your withdrawal. We may wait with the refund until we have received the goods or you have shown that you sent them. The refund is made with the same payment method you used.

You pay the cost of returning the goods, unless the item is faulty or we sent the wrong item. You may handle the goods to check them, as you would in a shop. If they have been used more than that (for example worn or washed) or are damaged, we may reduce the refund by the loss in value.

6. Faulty goods and complaints

If an item is faulty or not what you ordered, you have the right to complain for three years after you received it, under the Swedish Consumer Sales Act. Tell us within a reasonable time after you noticed the fault — within two months is always considered reasonable. Email support@elliotofficialmusic.com with your order number and a photo of the fault. We pay the return cost for faulty or wrong items and offer a repair, replacement or refund according to the law.

7. Disputes

Contact us first and we will try to sort it out. If we can't agree, you can turn to the Swedish National Board for Consumer Disputes (ARN), arn.se, which we follow. Swedish law applies. These terms do not limit your rights as a consumer under mandatory law.

8. Personal data

How we handle your details is described in our privacy policy.

Withdrawal form

Fill in and email to support@elliotofficialmusic.com if you want to withdraw from your purchase.

To: Sonic Seed Investments AB, Tärnkobbsvägen 12, 139 53 Värmdö, Sweden, support@elliotofficialmusic.com I hereby give notice that I withdraw from my purchase of the following goods: … Order number: Ordered on / received on: Name: Address: Date: Signature (only if this form is sent on paper):